Loading... Please wait...

and carpet tools for carpet fitters...

Our Newsletter


Returns

Returns Policy
You may return new, unopened items within 21 days of delivery for a full refund. We recommend you use the Royal Mail Recorded Delivery service. We will pay the return shipping costs if it is as a result of our error (ie. you received an incorrect or faulty item).
You should expect to receive your refund within one week of us receiving your package but in reality it should be within a day or two!
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of the returns address and your refund once we've received and processed the returned item.